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If you are unable to attend the Auction we have the facility to ring you to enable you to bid or, if you prefer, we can accept written commission bids. Please ask our staff for details of this service. You can also bid online through The-Saleroom.com or Invaluable.com please note that The-Saleroom charge an additional 3% commission plus VAT for this service.

Registering

We operate a computer system where each buyer is registered and supplied with a bidding number. If you wish to bid for a Lot please register and obtain a bidding number by either attending the Auction, emailling us or by telephoning us on 01580 715857. Our office hours are Monday to Friday 9:30am - 5:00pm.

Commission Rates

Bentley’s Fine Art Auctioneers charge a buyer’s commission rate of 18.5% (plus VAT at the current rate on the commission).

Clearance after Auction

We would appreciate it if customers would settle their accounts by Wednesday following the auction and clear their purchases by the Friday following an auction.

Internet Buyers

To all Internet Buyers payment must be made by the Wednesday following the sale by 5.00p.m U.K time.

Packing, Shipping & Storage charges

1. We do not offer in-house packing, despatch and shipping. We recommend our local mailbox in Tunbridge Wells, Kent. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / Telephone: 01892 510155

2. All buyers must arrange collection of their goods within 21 days of the relevant auction (excluding furniture). After which Bentley's reserve the right to charge storage of £5 per day and goods will not be released until this has been paid. Furniture must be removed within 14 days of the relevant auction after which furniture items will be put into storage and storage charges may apply.

3. Bentley’s Ltd will not be held responsible for any loss or damage to items due to circumstances beyond their control.

 

Condition Reports

Bentley’s Fine Art Auctioneers will supply basic condition reports with photographs to assist with evaluation. Condition reports are given by what can be seen by the naked eye. If you require to know the detailed condition of any item in a forthcoming auction, please either view the item yourself or delegate someone to view it for you. Images will be emailed on Thursday or Friday immediately prior to the auction. (A/F) in a lot description indicates damage or repair to an item.

 

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